Hi, I needed to change this reservation, I booked this flight, I purchased insurance coverage, I’m needing to go stop by my mother that has terminal brain most cancers, I’ve been flying American the whole time for you to get to see her. I are receiving insurance policy each time, which time, My husband is snowed in and will’t come household in time for you to look just after my kids so I am able to leave. I are actually over the cell phone now for over one hour endeavoring to change or get something likely with my flight with absolutely no results along with the vacation insurance coverage you present and publicize as isn't going to go over this type of trip modify emergency (!
Irrespective of what took place on this situation, we hope you will continue to choose American Airlines for the travel wants. We will work hard to make certain that you receive the service you count on and should have.
I'm emailing this comment for you to ensure AA could improved be capable to motivate personnel to get more courteous when things go Erroneous.Client service can make such a change for the people using your service.
went into the Dominican Republic on family vacation with my wife and son on july31 til aug 7th 2015 experienced a good time right up until time and energy to go household, the flight leaving around the aug7th experienced a delay for eight hrs for departing to Miami then suppose to connect and head over to dulles airport.
I would like to fly this Monday vs Sat but was told I will be charged a fee. That’s outstanding , looking at I have been traveling with American for more than six yrs and would by no means consider traveling with everyone else ever.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which should have been 6.5 hrs. We boarded about 30 min late, only to hear in the captain that we were being even now looking forward to gasoline and still didn't have affirmation regarding when, but that it would get at least 20 min to refuel. At last soon after 1 hour on the airplane, we experienced refueled, only to listen to that an armrest was broken and we had been awaiting a maintenance. We had been about the plan for 1.5 hrs, prior to just take-off. WHY, would you board passengers on that prolonged of a flight Ahead of refueling, Specifically not possessing an ETA with the fuel?
I'm crafting to inform you of my Awful knowledge flying on American Airways. Initially off, I was confirmed on flight # 1696 from New Orleans to Chicago for the 5:fifteen departure on seven/9/07. For sure soon after quite a few adjustments to this departure time with little or no conversation from an Airline representative regarding the delay (till the flight time elapsed and no updates were being designed) I inquired and discovered which the hold off was a immediate results of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I acquired that soon after presenting to my departure gate for my connection, which the flight # 4169 departed below 20 minutes previous to my arrival within the gate.
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we generally fly united. often. not long ago, on the other hand, we experienced the opportunity to purchase a Substantially decrease fare on the internet by american Airways. now i see why it was reduced — purchaser service was atrocious, the web site didn’t do the job appropriately, And that i misplaced out on a fantastic deal.
Flight 686 dec 26 2015 My husband & i were being advised the incorrect transfer terminal gate in charlotte on aircraft intending to freeport in place of nassau. I went to flight attendant at the rear of counter to explain flight. He checked out me humorous Once i stated nassau smirked never looked at my ticket to clarify Place This flight was one hour delayed so there was no rush.
I'm able to show you this, Until There may be some form of payment coming from the.A., I will never, ever, ever set foot on an American Airlines flight once again ! You'll find as well a number of other airlines which can stay on timetable.
I are already an AA buyer for over 25 several years. Your service happens to be disappointing to state the least. It is actually in all areas of service from check in to , tavel to baggage handling.
Bravo to American Airways for supplying the shock maximize towards your employees. Instead of cowering towards the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him an exceptionally Merry Christmas. Really ?? It’s about time we took back again our greatest needs and grumpy individuals just remain off the planes and maintain their thoughts to them selves.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.